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Articles

  • Running a List Cleanup

    Overview You want to run a cleanup on your EPM Live lists as you suspect that there may be data inconsistency. You require guidance on beginning this process.   Solution When a new List App mapping is...

  • Project ID in the LSTProjectCenter differs from that in the EPG_RPT_CapacityPlanner

      Overview You may wish to match projects from the LSTProjectCenter and the EPG_RPT_CapacityPlanner by joining the two tables using the Project ID field. You may find that the Project IDs assigned to ...

  • C: Drive filled with logs risking an EPM server crash

    Overview You may have faced an issue where your C: drive was filled with logs, impacting storage and risking an EPM Server Crash. This article provides information on how you can restrict the storage ...

  • MS Project not updating project hours from EPM Timesheets

    Overview You may face an issue where Microsoft Project does not update the project hours from EPM timesheets. When you attempt to update the progress, you receive an error message There are no task up...

  • Unable to access Microsoft Project from EPM Live

    Overview   It is possible that you attempt to launch Microsoft Project from EPM Live but when you Select Microsoft Project from the Select Planner, you get an unexpected Windows Security Box. Entering...

  • Unable to add new resource to resource pool

    Overview   When you try to add a new resource to the resource pool, you may get an error message that states Sorry, something went wrong -1: The object already exists This occurs despite the user/reso...

  • Resource has Incorrect Role for a Time Period

      Overview If you have recently updated the resource role for one of your employees, it is possible that in the TSData table reports, the resource role for the employee gets updated to the new role ev...

  • Timesheet Settings Access for Users/Resources

    Overview You want certain users to have timesheet settings access but you are unsure how to grant them. The users already have administrator permissions but are still unable to access timesheet settin...

  • Project Stuck in the Security Queue

    Overview You have a project that has been stuck in the security queue and would like this resolved. Solution Please contact EPM Support with the project name and ID number that is stuck in the securit...

  • Processes or Timesheets Stuck in Queued/Processing State

    Overview You have a hosted EPM Live environment and have noticed that your Timesheets or other processes are stuck in processing or queued state within the Work Queue. Processes such as resource pool ...